
Published on 22 September 2026. Introduced the FDH Client Care Promise for services completed on or after that date. Other booking terms remain as previously agreed.
Published on 11 September 2026. Effective from 12 September 2026 at 00:00 BST for new bookings where provided and accepted before booking. Existing appointments retain the terms originally agreed.
The previous unversioned policy was captured on 11 September 2026. This capture does not establish what was in force in August 2026.
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